Return & Refund Policy
Rewear Fashion India Private Limited
At Rewear Fashion India Private Limited, customer satisfaction is important to us. This policy explains the conditions under which returns, exchanges, and refunds are accepted.
1. Company Information
Company Name: Rewear Fashion India Private Limited
Registered Address: Ambikapur, Surguja, Chhattisgarh, India
Email: info@rewear.life
Phone: +91 9109330796
2. Eligibility for Returns
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Products can be returned within 7 days of delivery.
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Items must be unused, unwashed, and in original condition with all tags and packaging intact.
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Returns are accepted only if the product is:
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Damaged
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Defective
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Incorrect item received
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⚠️ No return will be accepted for reasons such as size preference, color choice, or change of mind, unless explicitly mentioned on the product page.
3. Non-Returnable Items
The following items are not eligible for return or refund:
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Innerwear, socks, or personal hygiene items
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Products purchased during clearance or sale
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Customized or altered products
4. Return Request Process
To initiate a return:
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Email us at info@rewear.life or call +91 9109330796 within 7 days of delivery.
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Share your order ID, reason for return, and clear images/videos of the product.
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Our support team will review and guide you through the next steps.
5. Return Pickup & Shipping
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Reverse pickup will be arranged where serviceable.
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If reverse pickup is not available, customers may need to self-ship the product.
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Return shipping charges:
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Free, if the return is due to our error (wrong/damaged/defective item).
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Chargeable, if return is approved for other reasons.
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6. Refund Policy
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Refunds are processed after the returned product passes quality inspection.
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Refunds will be credited to the original payment method.
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Refund processing time:
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5–10 business days after return approval.
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7. Exchange Policy
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Exchanges are subject to stock availability.
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If the requested exchange item is unavailable, a refund will be processed instead.
8. Cancellation Policy
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Orders can be canceled before dispatch only.
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Once shipped, cancellation is not allowed.
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Refunds for canceled orders will be processed within 5–7 business days.
9. Damaged or Missing Products
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Any damage or missing items must be reported within 48 hours of delivery.
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Complaints after this period may not be accepted.
10. Refund Delays
If you haven’t received your refund:
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Check with your bank or payment provider.
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If the issue persists, contact us at info@rewear.life.
11. Policy Updates
Rewear Fashion India Private Limited reserves the right to modify this policy at any time without prior notice. Changes will be effective once published on the website.
12. Contact Us
For any return or refund-related questions, contact:
Rewear Fashion India Private Limited
? Ambikapur, Surguja, Chhattisgarh, India
? info@rewear.life
? +91 6232164200